WSIB Mental Health Program of Care (MHPOC) Approved Provider
MindVoice Psychotherapy is an approved provider for the WSIB Mental Health Program of Care (MHPOC) in Ontario. We provide compassionate, culturally responsive mental health support for individuals who have experienced work-related psychological injuries, stress, trauma, or emotional difficulties connected to a workplace incident. Our registered mental health professionals offer assessment and psychotherapy services to support recovery, emotional well-being, and a gradual return to daily life and work.
What Is WSIB Ontario?
The Workplace Safety and Insurance Board (WSIB) is Ontario’s workplace insurance system. It provides coverage and support for workers who experience work-related injuries, illnesses, or psychological conditions.
WSIB works with approved healthcare providers to deliver structured treatment programs that support recovery, improve functioning, and help injured or ill workers return to work safely when appropriate.
For mental health concerns related to workplace injury, trauma, or psychological distress, WSIB’s Mental Health Program of Care (MHPOC) provides a structured pathway for psychological assessment, evidence-based treatment, progress reporting, and return-to-work support. WSIB describes its programs of care as services that include assessment, treatment to promote recovery and restore function, and regular communication with WSIB.
What Is the WSIB Mental Health Program of Care?
The Mental Health Program of Care (MHPOC) is WSIB’s structured treatment framework for individuals experiencing work-related psychological injuries.
The program is designed to provide time-limited, goal-oriented mental health treatment that supports both emotional recovery and functional improvement.
MHPOC may include:
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Structured psychological treatment
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Evidence-based interventions, such as CBT, CPT, and EMDR
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Support for functional recovery and daily functioning
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Preparation for safe and gradual return to work
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Coordinated care with WSIB case managers and clinical teams
Treatment is delivered in defined blocks, with clear clinical goals, progress monitoring, and reporting requirements. This structure helps ensure that care remains focused, practical, and aligned with each client’s recovery and return-to-work needs.
MindVoice Psychotherapy as a WSIB Approved Provider
MindVoice Psychotherapy is an approved provider under WSIB’s Mental Health Program of Care (MHPOC).
We provide structured psychological care for individuals experiencing:
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Workplace trauma or critical incidents
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Work-related stress, burnout, and anxiety
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PTSD and trauma-related conditions
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Functional impairment affecting work capacity
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Difficulty returning to work after psychological injury
Our focus is on both emotional recovery and functional restoration, helping clients rebuild stability, coping capacity, and readiness for work and daily life.
WSIB-Experienced Clinical Team
At MindVoice Psychotherapy, our clinicians are licensed mental health professionals experienced in providing WSIB-aligned psychological care. We support clients throughout their recovery journey, from initial assessment and treatment planning to functional recovery, workplace reintegration, and return-to-work support.
Our services may include psychological assessment, evidence-based psychotherapy, coping skills development, functional recovery support, WSIB reporting, and clinical documentation.
Our team is familiar with the structure and requirements of the WSIB Mental Health Program of Care, including block-based treatment planning, functional ability-focused clinical formulation, communication with case managers and nurse consultants, and coordination related to return-to-work planning.
We understand that recovery involves both clinical progress and navigation of WSIB requirements. Our goal is to provide compassionate, structured, and practical support that helps clients regain stability, build coping capacity, and move forward with confidence.
How the WSIB MHPOC Process Works
1. Referral
Clients may be referred to the WSIB Mental Health Program of Care through several pathways, including WSIB case managers, healthcare providers, WSIB-approved intake pathways, or self-referral when appropriate.
2. Assessment & Treatment Planning
Our partnership agency conducts a structured clinical assessment to better understand the client’s psychological symptoms, functional limitations, work-related barriers, and recovery or return-to-work goals.
Based on the assessment, a treatment plan is developed in alignment with WSIB Mental Health Program of Care requirements.
3. Structured Treatment Blocks
Treatment is delivered in WSIB-defined treatment blocks and may include individual psychotherapy, trauma-focused interventions, functional recovery strategies, coping skills development, and return-to-work readiness support.
Each treatment block is designed to support measurable progress in emotional well-being, daily functioning, and work-related recovery.
4. Reporting & WSIB Coordination
Throughout treatment, we provide structured progress updates and clinical documentation as required by WSIB. This may include block-based clinical reports, functional ability updates, treatment progress summaries, recommendations, and coordination with WSIB case managers or clinical consultants.
Our goal is to support clear communication, consistent care, and a smooth recovery process from assessment to workplace reintegration.
Why Choose MindVoice?
MindVoice Psychotherapy provides structured, WSIB MHPOC-approved mental health care for individuals recovering from work-related psychological injuries.
Our team offers:
WSIB MHPOC-approved structured care
Treatment that follows WSIB Mental Health Program of Care requirements and supports clear recovery goals.
Clinicians experienced in workplace injury and trauma recovery
Our clinicians understand how workplace incidents, stress, trauma, and psychological injuries can affect emotional well-being, daily functioning, and return-to-work readiness.
Strong understanding of WSIB systems and reporting requirements
We are familiar with WSIB treatment structures, progress reporting, functional ability updates, and coordination with case managers and clinical consultants.
Bilingual and Multilingual care
We provide services in English, Cantonese, and Mandarin, helping clients access care in the language they feel most comfortable using.
Culturally responsive support for Asian and diverse communities
We understand that work stress, emotional distress, and recovery may be experienced differently across cultural backgrounds, especially in immigrant and high-demand work environments.
Practical, function-focused treatment approach
Our care is structured, goal-oriented, and focused on helping clients rebuild coping skills, daily routines, workplace confidence, and functional stability.
At MindVoice, we bridge clinical mental health care with real-world workplace recovery, supporting clients from assessment and treatment planning to functional recovery and workplace reintegration.
Qualified Providers
MindVoice Psychotherapy’s WSIB Mental Health Program of Care services are provided by qualified mental health professionals with experience in psychotherapy, trauma-informed care, workplace-related stress, and functional recovery.
Ping San Chi
MSocSc, RSW
Founder & Clinical Director
Sam is a Registered Social Worker with over 10 years of experience in healthcare and community services. His clinical focus includes work-related stress, short- and long-term disability cases, return-to-work planning, emotional resilience, anxiety, depression, life transitions, and family support. He provides services in English, Cantonese, and Mandarin.
Miu Ching Cheuk
MA, BSW, RSW
Registered Social Worker
Emma is a Registered Social Worker with over 14 years of clinical experience supporting children, adults, older adults, couples, and families. Her areas of focus include trauma and PTSD, EMDR therapy, anxiety, depression, stress and burnout, emotional regulation, life transitions, caregiver support, and family or relationship concerns. She provides services in English, Cantonese, and Mandarin.
Wai
Structured, Practical, and Recovery-Focused Care
Our approach is structured, practical, and focused on recovery. We use evidence-based therapeutic methods to help clients better understand their symptoms, strengthen coping skills, and gradually rebuild daily functioning.
Our clinical approaches may include:
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Cognitive Behavioural Therapy (CBT)
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Cognitive Processing Therapy (CPT)
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EMDR and trauma-informed therapy
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Behavioural activation
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Functional recovery strategies
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Skills-based coping and emotional regulation support
We focus on helping clients develop practical tools for real-life recovery, including:
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Functional ability and day-to-day stability
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Gradual return-to-work readiness
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Coping strategies for workplace stress and demands
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Structured, goal-oriented treatment planning
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Building confidence in daily routines and work-related responsibilities
We also recognize that many clients come from high-demand work environments where stress may be normalized, emotional distress may be difficult to express, and work responsibilities are often highly prioritized. For this reason, our care is culturally sensitive, practical, and adapted to each client’s background and needs.
Our team has a strong understanding of Asian and immigrant work culture, where pressure, responsibility, family expectations, and workplace adjustment can deeply affect mental health and recovery. We aim to provide support that is not only clinically effective, but also culturally responsive, realistic, and respectful of each client’s lived experience.
Contact Us
If you are a WSIB case manager, healthcare provider, employer, or individual seeking support, we welcome inquiries regarding referral pathways, eligibility, and treatment options.
Our team is happy to help you understand the next steps and connect you with the appropriate support.
Schedule a call with our Client Care Specialist to learn more about WSIB Mental Health Program of Care services at MindVoice Psychotherapy.